:root {
            --primary-color: #FF537A;
            --primary-hover: #F89BA6;
            --secondary-color: #2c3e50;
            --accent-color: #FEB300;
            --text-dark: #1f2937;
            --text-light: #6b7280;
            --background: #f8fafc;
            --white: #ffffff;
            --border-color: #e5e7eb;
            --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.1);
            --shadow-md: 0 4px 6px rgba(0, 0, 0, 0.07);
            --shadow-lg: 0 10px 24px rgba(0, 0, 0, 0.1);
            --transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
        }
        
        * {
            margin: 0;
            padding: 0;
            box-sizing: border-box;
        }
        
        body {
            font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
            line-height: 1.6;
            color: var(--text-dark);
            background-color: var(--background);
            -webkit-font-smoothing: antialiased;
            -moz-osx-font-smoothing: grayscale;
        }
        
        /* Header & Navigation */
        .header {
            background: var(--white);
            box-shadow: var(--shadow-sm);
            position: sticky;
            top: 0;
            z-index: 1000;
            transition: var(--transition);
        }
        
        .header.scrolled {
            box-shadow: var(--shadow-md);
        }
        
        .nav-container {
            max-width: 1200px;
            margin: 0 auto;
            padding: 1rem 2rem;
            display: flex;
            justify-content: space-between;
            align-items: center;
            gap: 2rem;
        }
        
        .logo {
            display: flex;
            align-items: center;
            gap: 1rem;
            text-decoration: none;
            color: var(--text-dark);
        }
        
        .logo img {
            height: 50px;
            width: auto;
        }
        
        .logo-text {
            font-size: 1.1rem;
            font-weight: 600;
            line-height: 1.3;
        }
        
        .nav-links {
            display: flex;
            align-items: center;
            gap: 2rem;
            list-style: none;
        }
        
        .nav-links a {
            color: var(--text-dark);
            text-decoration: none;
            font-weight: 500;
            transition: var(--transition);
            position: relative;
        }
        
        .nav-links a:hover {
            color: var(--primary-color);
        }
        
        .nav-links a::after {
            content: '';
            position: absolute;
            bottom: -5px;
            left: 0;
            width: 0;
            height: 2px;
            background: var(--primary-color);
            transition: var(--transition);
        }
        
        .nav-links a:hover::after {
            width: 100%;
        }
        
        .cta-button {
            background: var(--primary-color);
            color: var(--white);
            padding: 0.75rem 1.5rem;
            border-radius: 8px;
            text-decoration: none;
            font-weight: 600;
            display: inline-flex;
            align-items: center;
            gap: 0.5rem;
            transition: var(--transition);
            box-shadow: var(--shadow-sm);
        }
        
        .cta-button:hover {
            background: var(--primary-hover);
            transform: translateY(-2px);
            box-shadow: var(--shadow-md);
        }
        
        .cta-button i {
            transition: var(--transition);
        }
        
        .cta-button:hover i {
            transform: translateX(4px);
        }
        
        /* Mobile Menu Toggle */
        .mobile-menu-toggle {
            display: none;
            background: none;
            border: none;
            font-size: 1.5rem;
            color: var(--text-dark);
            cursor: pointer;
        }
        
        /* Hero Section */
        .hero {
            background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
            color: var(--white);
            padding: 5rem 2rem;
            text-align: center;
            position: relative;
            overflow: hidden;
        }
        
        .hero::before {
            content: '';
            position: absolute;
            top: 0;
            left: 0;
            right: 0;
            bottom: 0;
            background: url('data:image/svg+xml,<svg width="100" height="100" xmlns="http://www.w3.org/2000/svg"><defs><pattern id="grid" width="50" height="50" patternUnits="userSpaceOnUse"><path d="M 50 0 L 0 0 0 50" fill="none" stroke="rgba(255,255,255,0.1)" stroke-width="1"/></pattern></defs><rect width="100" height="100" fill="url(%23grid)"/></svg>');
            opacity: 0.3;
        }
        
        .hero-content {
            max-width: 800px;
            margin: 0 auto;
            position: relative;
            z-index: 1;
        }
        
        .hero h1 {
            font-size: 2.5rem;
            font-weight: 700;
            margin-bottom: 1rem;
            line-height: 1.2;
        }
        
        .hero p {
            font-size: 1.2rem;
            opacity: 0.95;
            margin-bottom: 2rem;
        }
        
        .hero-stats {
            display: flex;
            justify-content: center;
            gap: 3rem;
            margin-top: 3rem;
            flex-wrap: wrap;
        }
        
        .stat-item {
            text-align: center;
        }
        
        .stat-number {
            font-size: 2.5rem;
            font-weight: 700;
            display: block;
        }
        
        .stat-label {
            font-size: 0.95rem;
            opacity: 0.9;
        }
        
        /* Container */
        .container {
            max-width: 1200px;
            margin: 0 auto;
            padding: 4rem 2rem;
        }
        
        /* Section Title */
        .section-title {
            text-align: center;
            margin-bottom: 3rem;
        }
        
        .section-title h2 {
            font-size: 2.5rem;
            font-weight: 700;
            color: var(--text-dark);
            margin-bottom: 1rem;
        }
        
        .section-title p {
            font-size: 1.1rem;
            color: var(--text-light);
            max-width: 600px;
            margin: 0 auto;
        }
        
        /* Rating Summary */
        .rating-summary {
            background: var(--white);
            border-radius: 16px;
            padding: 2.5rem;
            box-shadow: var(--shadow-lg);
            margin-bottom: 3rem;
            display: grid;
            grid-template-columns: 1fr 2fr;
            gap: 3rem;
            align-items: center;
        }
        
        .overall-rating {
            text-align: center;
            padding: 2rem;
            background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
            border-radius: 12px;
            color: var(--white);
        }
        
        .overall-rating-number {
            font-size: 4rem;
            font-weight: 700;
            line-height: 1;
            margin-bottom: 0.5rem;
        }
        
        .overall-rating-stars {
            font-size: 1.5rem;
            margin-bottom: 0.5rem;
        }
        
        .overall-rating-count {
            font-size: 0.95rem;
            opacity: 0.9;
        }
        
        .rating-bars {
            display: flex;
            flex-direction: column;
            gap: 1rem;
        }
        
        .rating-bar-item {
            display: flex;
            align-items: center;
            gap: 1rem;
        }
        
        .rating-bar-label {
            display: flex;
            align-items: center;
            gap: 0.5rem;
            min-width: 100px;
            font-weight: 500;
        }
        
        .rating-bar-track {

            flex: 1;
            height: 10px;
            background: var(--border-color);
            border-radius: 5px;
            overflow: hidden;
        }
        
        .rating-bar-fill {
            height: 100%;
            background: var(--accent-color);
            transition: width 1s ease;
        }
        
        .rating-bar-count {
            min-width: 50px;
            text-align: right;
            color: var(--text-light);
            font-size: 0.9rem;
        }
        
        /* Reviews Grid */
        .reviews-grid {
            display: grid;
            grid-template-columns: repeat(auto-fill, minmax(350px, 1fr));
            gap: 2rem;
            margin-bottom: 3rem;
        }
        
        .review-card {
            background: var(--white);
            border-radius: 12px;
            padding: 2rem;
            box-shadow: var(--shadow-md);
            transition: var(--transition);
            border: 1px solid var(--border-color);
        }
        
        .review-card:hover {
            transform: translateY(-4px);
            box-shadow: var(--shadow-lg);
        }
        
        .review-header {
            display: flex;
            justify-content: space-between;
            align-items: flex-start;
            margin-bottom: 1rem;
        }
        
        .review-author {
            flex: 1;
        }
        
        .author-name {
            font-weight: 600;
            font-size: 1.1rem;
            color: var(--text-dark);
            margin-bottom: 0.25rem;
        }
        
        .review-date {
            font-size: 0.85rem;
            color: var(--text-light);
        }
        
        .review-rating {
            display: flex;
            gap: 0.25rem;
            color: var(--accent-color);
            font-size: 1.1rem;
        }
        
        .review-content {
            color: var(--text-dark);
            line-height: 1.7;
            margin-bottom: 1rem;
        }
        
        .review-footer {
            display: flex;
            align-items: center;
            gap: 0.5rem;
            padding-top: 1rem;
            border-top: 1px solid var(--border-color);
        }
        
        .verified-badge {
            display: inline-flex;
            align-items: center;
            gap: 0.5rem;
            background: #ecfdf5;
            color: #059669;
            padding: 0.25rem 0.75rem;
            border-radius: 20px;
            font-size: 0.85rem;
            font-weight: 500;
        }
        
        /* Filter Buttons */
        .filter-buttons {
            display: flex;
            justify-content: center;
            gap: 1rem;
            margin-bottom: 2rem;
            flex-wrap: wrap;
        }
        
        .filter-btn {
            padding: 0.75rem 1.5rem;
            border: 2px solid var(--border-color);
            background: var(--white);
            border-radius: 25px;
            font-weight: 500;
            cursor: pointer;
            transition: var(--transition);
            color: var(--text-dark);
        }
        
        .filter-btn:hover,
        .filter-btn.active {
            background: var(--primary-color);
            border-color: var(--primary-color);
            color: var(--white);
        }
        
        /* Contact Form */
        .contact-form-section {
            background: var(--white);
            border-radius: 16px;
            padding: 3rem;
            box-shadow: var(--shadow-lg);
            margin-top: 4rem;
        }
        
        .contact-form-section h3 {
            font-size: 2rem;
            margin-bottom: 1rem;
            color: var(--text-dark);
        }
        
        .contact-form-section p {
            color: var(--text-light);
            margin-bottom: 2rem;
        }
        
        .form-grid {
            display: grid;
            grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
            gap: 1.5rem;
            margin-bottom: 1.5rem;
        }
        
        .form-group {
            display: flex;
            flex-direction: column;
            gap: 0.5rem;
        }
        
        .form-group label {
            font-weight: 500;
            color: var(--text-dark);
        }
        
        .form-group input,
        .form-group textarea {
            padding: 0.875rem;
            border: 2px solid var(--border-color);
            border-radius: 8px;
            font-family: inherit;
            font-size: 1rem;
            transition: var(--transition);
        }
        
        .form-group input:focus,
        .form-group textarea:focus {
            outline: none;
            border-color: var(--primary-color);
            box-shadow: 0 0 0 3px rgba(255, 83, 122, 0.1);
        }
        
        .form-group textarea {
            resize: vertical;
            min-height: 120px;
        }
        
        .rating-select {
            display: flex;
            gap: 0.5rem;
            flex-wrap: wrap;
        }
        
        .rating-option {
            display: flex;
            align-items: center;
            gap: 0.25rem;
            padding: 0.5rem 1rem;
            border: 2px solid var(--border-color);
            border-radius: 8px;
            cursor: pointer;
            transition: var(--transition);
            background: var(--white);
        }
        
        .rating-option:hover {
            border-color: var(--accent-color);
            background: #fffbeb;
        }
        
        .rating-option input {
            cursor: pointer;
        }
        
        .rating-option .fa-star {
            color: var(--accent-color);
        }
        
        .submit-btn {
            background: var(--primary-color);
            color: var(--white);
            padding: 1rem 2.5rem;
            border: none;
            border-radius: 8px;
            font-size: 1rem;
            font-weight: 600;
            cursor: pointer;
            transition: var(--transition);
            box-shadow: var(--shadow-sm);
        }
        
        .submit-btn:hover {
            background: var(--primary-hover);
            transform: translateY(-2px);
            box-shadow: var(--shadow-md);
        }
        
        /* Footer */
        .footer {
            background: var(--secondary-color);
            color: var(--white);
            padding: 2rem;
            text-align: center;
            margin-top: 4rem;
        }
        
        .footer a {
            color: var(--primary-hover);
            text-decoration: none;
            transition: var(--transition);
        }
        
        .footer a:hover {
            color: var(--white);
        }
        
        /* Responsive */
        @media (max-width: 968px) {
            .nav-links {
                display: none;
                position: absolute;
                top: 100%;
                left: 0;
                right: 0;
                background: var(--white);
                flex-direction: column;
                padding: 1rem;
                box-shadow: var(--shadow-md);
            }
            
            .nav-links.active {
                display: flex;
            }
            
            .mobile-menu-toggle {
                display: block;
            }
            
            .hero h1 {
                font-size: 2rem;
            }
            
            .hero p {
                font-size: 1rem;
            }
            
            .rating-summary {
                grid-template-columns: 1fr;
                gap: 2rem;
            }
            
            .reviews-grid {
                grid-template-columns: 1fr;
            }
            
            .form-grid {
                grid-template-columns: 1fr;
            }
            
            .section-title h2 {
                font-size: 2rem;
            }
        }
        
        @media (max-width: 640px) {
            .nav-container {
                padding: 1rem;
            }
            
            .logo-text {
                font-size: 0.95rem;
            }
            
            .logo img {
                height: 40px;
            }
            
            .hero {
                padding: 3rem 1rem;
            }
            
            .hero h1 {
                font-size: 1.75rem;
            }
            
            .container {
                padding: 2rem 1rem;
            }
            
            .review-card {
                padding: 1.5rem;
            }
            
            .contact-form-section {
                padding: 2rem 1.5rem;
            }
        }
        
        /* Animations */
        @keyframes fadeInUp {
            from {
                opacity: 0;
                transform: translateY(30px);
            }
            to {
                opacity: 1;
                transform: translateY(0);
            }
        }
        
        .fade-in-up {
            animation: fadeInUp 0.6s ease-out;
        }
        
        /* Loading state */
        .loading {
            display: flex;
            justify-content: center;
            align-items: center;
            min-height: 300px;
        }
        
        .spinner {
            width: 50px;
            height: 50px;
            border: 4px solid var(--border-color);
            border-top-color: var(--primary-color);
            border-radius: 50%;
            animation: spin 0.8s linear infinite;
        }
        
        @keyframes spin {
            to { transform: rotate(360deg); }
        }
/* =========================
   CHARTE QUALITÉ – STYLE PRO
   ========================= */

.content-block{
  max-width: 880px;
  margin: 3rem auto;
  padding: 2.2rem 2.4rem;
  background: #ffffff;
  border-radius: 14px;
  box-shadow: 0 10px 28px rgba(0,0,0,.06);
}

/* Titres */
.content-block h2{
  font-size: 1.35rem;
  font-weight: 600;
  color: #1f2937; /* gris pro */
  margin-bottom: 1.2rem;
  padding-bottom: .6rem;
  border-bottom: 2px solid rgba(31,41,55,.08);
}

/* Texte */
.content-block p{
  font-size: 1.02rem;
  line-height: 1.75;
  color: #374151; /* gris lisible */
  margin-bottom: 1rem;
  text-align: justify;
}

/* Listes */
.content-block ul{
  padding-left: 0;
  margin: 1.2rem 0;
  list-style: none;
}

.content-block ul li{
  position: relative;
  padding-left: 1.6rem;
  margin-bottom: .7rem;
  font-size: 1rem;
  line-height: 1.6;
  color: #374151;
}

/* Puce élégante */
.content-block ul li::before{
  content: "•";
  position: absolute;
  left: 0;
  top: 0;
  color: #ff537a; /* rappel identité */
  font-size: 1.4rem;
  line-height: 1;
}

/* Préambule + Engagement (mise en valeur) */
.content-block:first-of-type,
.content-block:last-of-type{
  background: linear-gradient(135deg,#fff,#fafafa);
  border-left: 4px solid #ff537a;
}

/* Header page */
.section-title{
  text-align: center;
  max-width: 900px;
  margin: 3rem auto 2rem;
}

.section-title h1{
  font-size: 2.1rem;
  font-weight: 700;
  color: #111827;
  margin-bottom: .6rem;
}

.section-title p{
  font-size: 1.05rem;
  color: #6b7280;
}

/* Footer page charte */
.footer{
  margin-top: 4rem;
  padding: 1.6rem 1rem;
  text-align: center;
  font-size: .9rem;
  color: #6b7280;
}

.footer a{
  color: #ff537a;
  text-decoration: none;
  font-weight: 500;
}

.footer a:hover{
  text-decoration: underline;
}

/* Responsive */
@media (max-width: 768px){
  .content-block{
    padding: 1.6rem 1.4rem;
    margin: 2rem 1rem;
  }

  .section-title h1{
    font-size: 1.7rem;
  }
}